Privacy Policy

DocScribe (the "App") is operated by Hormonia ("we", "us"). This policy explains what data the App collects, why, how it is protected, and your choices. By using the App you agree to this policy.

Last updated: 20 May 2026.

1. Applicability

This policy applies exclusively to licensed doctors and clinicians who use the App. Patients do not create accounts; healthcare providers input patient information during consultations and are responsible for obtaining patient consent before recording.

2. Data we collect

Data	Why we collect it	Required?
Email address (from Google / Apple sign-in)	To create and secure your account	Yes
Name (from your profile)	To personalise the App	Yes
Medical credentials (specialty, registration number, experience)	To verify eligibility and customise clinical workflows	Yes
Patient information (name, phone, age, gender)	To maintain patient records for your practice	Yes (per patient)
Consultation audio recordings	To transcribe and generate clinical notes	Yes (per visit)
Transcripts and AI-generated notes	To provide documentation output	Yes (per visit)
Attachments (prescriptions, lab reports)	To include in visit records	Optional
Subscription & purchase history	To manage your plan and usage quota	Yes (if you subscribe)
Technical logs (anonymised diagnostics, device info)	To debug issues and improve the App	Yes

We do not collect your precise location, contacts, photos, or any data unrelated to your clinical documentation. The App contains no advertising and does not use an advertising identifier.

3. How we use your data

We process your data to:

Transcribe consultation audio into text.
Generate AI-assisted clinical documentation.
Maintain patient records across visits.
Personalise vocabulary recognition (learning your drug naming preferences).
Enforce usage limits and manage subscriptions.
Provide support when you contact us.

We do not use consultation content to train or fine-tune general-purpose AI models.

4. How your data is shared

We do not sell your data and do not share it with third parties for their own purposes. We use the following service providers strictly to operate the App:

Amazon Web Services (AWS) — secure hosting (Mumbai region).
Neon — managed PostgreSQL database.
Google Sign-In / Apple Sign-In — authentication.
Groq — audio transcription (Whisper).
Anthropic — clinical note generation (Claude models).
RevenueCat — subscription management.

These providers process data only on our behalf to deliver the App's features.

5. Data security

All data is encrypted in transit (HTTPS/TLS) and at rest. Access to backend systems is restricted and authenticated. In the event of a data breach, we will notify affected users and relevant authorities as required by Indian law.

6. Data retention & deletion

Audio files: automatically deleted after 90 days.
Transcripts and notes: retained while your account is active.
Account deletion: upon request, your data is removed within 30 days, except where retention is required by law.

See our Delete Account page for instructions.

7. Your rights

Under India's Digital Personal Data Protection Act, 2023, you may:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Withdraw consent at any time.

To exercise these rights, contact us at hormonia.in@gmail.com.

8. Children

The App is intended for licensed medical professionals 18 years and older. It is not directed at children.

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date on this page.

10. Contact

Questions about this policy or your data: hormonia.in@gmail.com.

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